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Terms & Condition

Terms & Condition

Terms and Conditions

Last updated: 01-11-2025

Welcome to ESSEN Perfumes (“Company”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website www.essenperfumes.com (the “Website”) and any purchases or services offered through it.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. General Information

ESSEN Perfumes is an online retailer specializing in high-quality perfumes and fragrance products.
Our registered business address is:
ESSEN Perfumes [CALÇADA DO GARCIA, Nº23 1 DT LISBOA 1150-167 LISBOA,PORTUGAL.]

If you have any questions, you may contact us at:
📧 Email: [info@essenperfumes.com]
📞 Phone: [+351925282222]

2. Eligibility

By using this Website, you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into these Terms.

3. Use of the Website

You agree to use our Website only for lawful purposes and in accordance with these Terms.
You must not:

  • Use the Website in any way that could damage, disable, or impair its functionality.

  • Attempt to gain unauthorized access to any part of the Website or its systems.

  • Use automated systems (bots, scrapers, etc.) to collect data without our permission.

4. Product Information

We strive to display accurate product descriptions, images, and pricing information.
However, slight variations in packaging, color, or scent may occur due to production or display differences.
ESSEN Perfumes reserves the right to modify or discontinue any product at any time without prior notice.

5. Orders and Payment

  • All orders are subject to acceptance and availability.

  • Prices are displayed in [insert currency] and include/exclude taxes as indicated.

  • We accept secure online payments via [insert accepted payment methods, e.g., Visa, Mastercard, PayPal, etc.].

  • Once your order is placed, you will receive an email confirmation. This does not constitute acceptance until we dispatch your order.

  • ESSEN Perfumes reserves the right to refuse or cancel any order for reasons including suspected fraud or product unavailability.

6. Shipping and Delivery

  • Orders are processed within 14 business days.

  • Delivery times vary depending on location and carrier.

  • ESSEN Perfumes is not responsible for delays caused by third-party couriers, customs, or other factors beyond our control.

  • Shipping fees and return policies are detailed on our Shipping Policy page.

7. Returns and Refunds

We want you to be satisfied with your purchase.
Please refer to our Returns & Refunds Policy for detailed information on how to request a return or exchange.
Note: For hygiene and safety reasons, opened perfume bottles cannot be returned unless faulty or damaged upon receipt.

8. Intellectual Property

All content on the Website—including text, images, logos, graphics, and product designs—is the intellectual property of ESSEN Perfumes or its licensors.
You may not reproduce, distribute, or exploit any content without prior written consent from us.

9. Limitation of Liability

To the fullest extent permitted by law:

  • ESSEN Perfumes shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Links

Our Website may contain links to external websites. ESSEN Perfumes is not responsible for the content, accuracy, or practices of these third-party sites.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [PORTUGAL, LISBOA].
Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [PORTUGAL, LISBOA].

13. Changes to These Terms

We may update or modify these Terms at any time without prior notice.
Changes will be effective upon posting on this page, and your continued use of the Website constitutes acceptance of those changes.

14. Contact Us

If you have any questions about these Terms, please contact us:
📧 Email: [info@essenperfumes.com]
📞 Phone: [+351-925282222]
📍 Address: [CALÇADA DO GARCIA, Nº23 1 DT LISBOA 1150-167     LISBOA,PORTUGAL]

© 2025 ESSEN Perfumes. All rights reserved.